Clinic Operations Manager
McAllen, TX
Full Time
Mid Level
Job Title: Regional Clinic Manager
Location: Mc Allen TX
Reports To: VP of Clinic Operations
Pay Range: $50,000 – $70,000 annually, based on experience
Position Summary
The Regional Clinic Manager is responsible for the operational, administrative, and people-management oversight of two outpatient neurology clinics located in Clearlake, TX and Conroe, TX. This role ensures efficient clinic operations, high-quality patient care, staff performance, and compliance with medical, regulatory, and organizational standards.
This position requires strong medical leadership experience, the ability to manage multi-site operations, and hands-on involvement in day-to-day clinic performance. Neurology experience is preferred, but not required.
Key Responsibilities
Clinic Operations & Performance
- Oversee daily operations of both neurology clinics to ensure efficiency, consistency, and quality standards
- Monitor clinic workflows, patient throughput, scheduling, and resource utilization
- Identify operational gaps and implement process improvements to increase productivity and patient satisfaction
- Ensure clinics are operating within budget and aligned with organizational goals
Leadership & Staff Management
- Directly manage front desk staff, medical assistants, EEG technicians, schedulers, and support staff
- Serve as the primary operational liaison between providers and executive leadership
- Recruit, onboard, train, and evaluate clinic staff as needed
- Conduct performance reviews and provide coaching, corrective action, and development plans
- Foster a culture of accountability, professionalism, and patient-centered care
Provider & Medical Leadership Support
- Support neurologists, nurse practitioners, and clinical providers by addressing operational and staffing needs
- Collaborate with medical leadership on clinic growth, scheduling optimization, and service expansion
Compliance & Quality
- Ensure compliance with HIPAA, OSHA, infection control, and state/federal healthcare regulations
- Maintain clinic readiness for audits, inspections, and payer requirements
- Oversee accurate documentation, policies, and standard operating procedures
Financial & Administrative Oversight
- Monitor KPIs such as patient volume, no-show rates, staffing productivity, and operational costs
- Assist with vendor management, supplies, and facility needs for both locations
Qualifications
Required:
- Minimum 3–5 years of healthcare management or medical leadership experience
- Experience managing clinic staff and daily medical operations
- Strong leadership, organizational, and communication skills
- Ability to manage multiple locations and priorities simultaneously
Preferred:
- Neurology clinic experience
- Experience managing EEG services or specialty diagnostics
- Familiarity with outpatient specialty practices
- Experience supporting physicians and advanced practice providers
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