Cerebrocare

Position Summary

The Accounts Receivable (AR) Specialist is responsible for monitoring incoming payments from referral sources and payors, ensuring adherence to agreed payment plans, and maintaining timely collections. This role actively manages relationships with payment sources, resolves billing discrepancies, and supports financial accuracy and cash flow through consistent follow-up, reconciliation, and communication.

Essential Duties & Responsibilities

• Monitor and track payments from referral sources and third-party payors
• Ensure compliance with established payment plans and timely remittance
• Conduct recurring meetings and follow-ups with referral and payment sources to maintain accurate account status and resolve concerns
• Identify, investigate, and resolve billing discrepancies, underpayments, and payment delays
• Communicate with internal billing and operations teams to address account issues
• Maintain detailed and accurate documentation of payment activity, correspondence, and resolutions
• Reconcile accounts receivable balances and ensure proper posting of payments
• Prepare AR reports and aging summaries as requested
• Support month-end closing and audit processes
• Maintain compliance with company policies and applicable regulations
   

Required Qualifications

Education

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred

Experience

• Minimum 2+ years of accounts receivable, collections, or billing experience
• Healthcare revenue cycle or referral-based billing experience preferred

Skills & Competencies

• Strong communication and negotiation skills
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Strong analytical and problem-solving skills
• Proficiency in billing systems, accounting software, EMR/EHR systems, and Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple accounts and priorities in a fast-paced environment

Work Environment & Physical Requirements

• Office or remote work environment
• Prolonged periods of sitting and computer use
• Ability to maintain focus for extended periods