Job Description – HR Operations Coordinator

Location: Downtown Monterrey, NL, Mexico (On-site)
Schedule: Monday – Friday | 9:00 AM – 5:00 PM
Employment Type: Full-Time
Reports To: VP of Human Resources

About Us

We are a growing international HR and staffing organization that supports U.S. and Mexico-based companies by providing end-to-end recruiting, onboarding, and HR operational services. Our mission is to connect top talent with outstanding organizations while delivering a high-quality employee experience.

We are currently seeking a highly organized, bilingual HR Operations Coordinator to support our daily HR and talent operations while working closely with the VP of Human Resources.

Position Summary

The HR Operations Coordinator will play a key role in supporting recruitment coordination, employee record management, HR administration, and onboarding operations. This position requires a responsible, detail-oriented, and proactive individual who thrives in a fast-paced environment and enjoys working collaboratively with leadership.

This is an on-site role based in downtown Monterrey.

Key Responsibilities

Recruitment & Hiring Support

• Review, sort, and screen incoming candidate profiles and resumes

• Serve as the first filter in the recruitment process

• Schedule and coordinate interviews with candidates and hiring managers

• Maintain candidate pipelines and recruitment trackers

• Follow up with candidates throughout the hiring process

HR Administration & Employee Records

• Maintain and update employee files and digital HR records

• Track and follow up on important dates (start dates, anniversaries, reviews, contract renewals, certifications, etc.)

• Ensure documentation accuracy and compliance

• Support onboarding and offboarding processes

HR Operations & Employee Engagement

• Support employee recognition programs and internal communications

• Assist with HR reporting and tracking metrics

• Coordinate internal HR processes and administrative workflows

• Provide general administrative support to the HR department

Executive HR Support

• Work side-by-side with the VP of Human Resources

• Assist with confidential HR initiatives and projects

• Support process improvement and HR operations optimization

Qualifications & Requirements

Required:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field (preferred)

• Fluent in English and Spanish (spoken and written)

• Must reside in Monterrey, Nuevo León

• Availability to work on-site, Monday–Friday, 9 AM–5 PM

• Strong organizational and time management skills

• High level of responsibility, discretion, and professionalism

• Strong attention to detail

• Excellent communication skills

Preferred:

• 1–3 years of experience in HR, recruiting coordination, or administrative roles

• Experience supporting U.S. hiring processes

• Familiarity with ATS, HRIS, or recruiting platforms

Key Competencies

• Organization & follow-up

• Multitasking

• Confidentiality

• Professional communication

• Process-driven mindset

• Service-oriented attitude

What We Offer

• Competitive salary (based on experience)

• Stable Monday–Friday schedule

• Professional development and growth

• Direct exposure to U.S. HR and recruitment practices

• Career growth within a global HR organization

• Positive, collaborative work environment